Salesforce CRM consulting is the practice of providing strategic advice and implementation services to help organizations optimize their use of Salesforce, a customer relationship management (CRM) platform. Consultants work with clients to assess their business needs, develop a Salesforce implementation plan, and provide ongoing support to ensure the system is used effectively.
Salesforce CRM consulting can provide a number of benefits to organizations, including improved customer service, increased sales productivity, and better marketing ROI. Consultants can help organizations to: